Hours of Operation
APPOINTMENTS & WALK-IN TIMES: PLEASE REFER TO THE “CAC & ID CARDS” TAB
General
Monday – Friday : 7:00 AM – 4:30 PM
Sat & Sun: Closed
* Every 2nd Thursday Of The Month: Open At 12:00 PM
Every 3rd Thursday Of The Month: Closed
Closed: Federal Holidays, Down Days, Goal Days & Every 3rd Thursday Of The Month
CAC & ID Cards
EMERGENCIES: 8:30 AM – 2:30 PM (CAC UNBLOCKS, LOST ID CARDS AND CARDS EXPIRING WITHIN 1 DAY)
WALK-INS:
Mon – Fri: 7 :00 – 8:00 AM, 3:00 – 4:30 PM
2nd Thursday of the month: 12:00 – 4:30 PM
3rd Thursday of the month: Closed
Closed: Federal Holidays, Down Days, Goal Days & Every 3rd Thursday Of The Month
Passport Office
APPOINTMENT ONLY
Mon – Thu: 8:30 AM – 3:00 PM
2nd Thu of the Month 12:00 – 3:00 PM
Holidays & Family Days: Closed
Walk-ins: Drop-off For Retirements & Separations Only. Pick-ups Require Email/approval From An Agent
Tourist Passports: Appointment Availability Is Every 3rd Wed Of The Month, & Bookings Open On The 1st Business Day Of Every Month At 8:00 AM
Force Management
Mon – Fri: 8:00 AM – 3:00 PM
2nd Thu of the Month: 12:00 – 3:00 PM
Holidays & Family Days: Closed
Career Development
APPOINTMENT ONLY 8:00 AM – 12:00 PM
Mon – Fri: 8:00 AM – 3:00 PM
2nd Thu of the Month: 12:00 – 3:00 PM
Holidays & Family Days: Closed
Re-enlistments & Retentions
APPOINTMENT ONLY 8:00 AM – 12:00 PM
Mon – Thu: 8:00 AM – 3:00 PM
2nd Thu of the Month: 12:00 – 3:00 PM
Holidays & Family Days: Closed
Hours
Military Personnel Flight
It’s the mission of the Military Personnel Flight to provide quality personnel support. They cover everything from ID cards to base in-processing, assignments, reenlistments, and retirements for all Airmen and their families. Additionally, they are the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions.
The MPF also handle the distribution of CAC cards. In order to obtain one, appointments are made by phone or digital sign-ups. However, they understand it’s possible that there are no available appointments for you to sign up for before your ID expires. Therefore, for those in a time crunch, there are special walk-in hours.
Passport Office
Passport Services
Exemption Vignette
Exemption Vignette
DOD Military members and family members do not require a visa upon entry or for their duration of time in the United Kingdom. The exemption vignette which acts as a Visa allows dependents (spouses and children under 21 years of age) of military members to reside in country for the duration of their sponsors’ tour. It is encouraged as it can assist with off base employment, UK schooling, renting UK property, UK Entry, etc. The vignette is free and will be placed in the no-fee passport or foreign passport. This document is not required but is high recommended for foreign dependents.
Newborn Package
Newborn Package Checklist (CRBA, Tourist, SSN)
- One appointment is required for a Consular Report Birth Abroad, Tourist Passport, and Social Security Cards for newborns.
- All babies born OCONUS are required to obtain a CRBA prior to departure from the U.K. as it needed to obtain U.S. citizenship and for a Tourist passport and SSN.
- It required for all eligible dependents to obtain a no-fee passport while residing overseas.
- Once the initial the CRBA, Tourist Passport have been received by the family members may apply for No-Fee passport.
NOTE: We highly encourage parents to apply for a tourist and no-fee passport for their newborn, they must be command sponsored and enrolled in DEERS to apply for a no-fee passport. Also, both parents and the baby must be present during the appointment.
No-Fee Passport
No-Fee Passports Checklist (Initial/Renewal)
No-fee passports are not to be used for leisure travel; they are for official travel only.
According to the Foreign Clearance Guide Eligible Family members (U.S. Citizens) are required to obtain a No-Fee passport prior to departure to the United Kingdom. The no-fee passport can only be obtained if dependents are on orders or command sponsored and are stationed overseas. This passport CANNOT be used for leisure travel. It can only be used when entering the country, the member is stationed. If the member requires an exemption vignette, it will also be placed in the no-fee passport. Eligible family members and DOD military members do not require a visa for country entrance. All members are required to always travel with their PCS Orders, NATO Orders, and military ID.
Passport and visa requirements may vary for non-US citizens and for dual nationals traveling on non-US passports. Such travelers should check with the nearest host nation embassy or consulate to determine what credentials are required for entry.
Official Passport
Official Passport Checklist (Initial/Renewal)
The official passport can only be obtained if a member is traveling to a country that requires the official passport and/or visa upon entry, based on the foreign clearance guide. This passport CANNOT be used for leisure travel. It can only be used for official travel purposes (deployments, TDY, etc.). This passport is FREE of charge and paid for by the DOD U.S. Government.
For the Special Issuance Agency here at RAF Mildenhall to process Official Passport members must adhere to the checklist. The members requesting a Special Issuance passport must present their Orders (CED/TDY/VOCO) when normal conditions exist for entry into the country. When orders are unavailable customers/units may request official passports using one of the three waiver options. Under normal conditions, passports can normally be processed within six to eight weeks.
Tourist Passport
Tourist Passport Checklist (Initial/Renewal)
Military members must obtain a tourist passport for leisure travel to other countries.
Command-sponsored family members (U.S. citizens) are highly encouraged to have both tourist and no-fee passports while residing in the United Kingdom. Travelers planning to perform unofficial (personal) travel during or in conjunction with their official overseas assignments, should obtain (at their own expense) a Regular (Tourist) Passport prior to departure from CONUS. If members are unable to obtain a tourist passport prior to their PCS from CONUS or OCONUS they may obtain a tourist passport at the RAF Mildenhall Passport location. At this time Tourist passports are limited to 0830-0930.
How to Book Appointments for Passport Services
To book an appointment for the RAF Mildenhall passport office please go to the following link. https://rafmildenhallpassports.setmore.com/
We are accepting applications for No – Fee Passports, Official Passports, Newborn Packages (CRBAs), Exemption Vignettes, and Tourist passports via Appointments only. Tourist passport appointments are limited to 0830-0930. Adult tourist passport renewals can also be accomplished via mail directly through the embassy. Please visit https://uk.usembassy.gov/u-s-citizen-services/u-s-passports/renew-an-adult-passport/ for further instructions.
To cancel your appointment please email 100FSS.Passport@us.af.mil ; Subject line “Cancel My appointment / Name & Email. MORE INFO Fees & Pricing Emergency Passports Passport Service Checklists Non-US Citizens and Dual Nationals Walk-in Hours
More Info
Fees & Pricing
CRBA pay to “US DISBURSING OFFICE”
Tourist passport pay to “US DEPARTMENT OF STATE”
Tourist Passport and other fees are as follows:
- Tourist Passport Adult (Age 16 and older; first or replacement passport if lost or mutilated) $165
- Tourist Passport Adult (Renewal) $130
- Tourist Passport Minors (under age 16) $135
- Consular Report of Birth Abroad $100
We only accept money orders; no cash, credit cards or personal checks. Locations for money orders are at the USPS, Community Bank, Kessler Credit Union.
Emergency Passports
Emergency if you are in need of an emergency passport please contact the U.K. Embassy.
If you are due to PCS and have not received a CRBA, please schedule an appointment with the Embassy 2 Weeks prior to departure.
Passport Service Checklists
Non-US Citizens and Dual Nationals
Non-US citizens and dual nationals with non-US passports
Non-US citizens are not required and are unable to obtain a U.S. No-Fee passport without being a U.S. Citizen. Military dependents that do not obtain the exemption vignette will obtain an open-ended stamp and must travel with their sponsors’ orders and/or approved command sponsorship application, along with their dependent ID card. Upon arrival Non-Us Citizen family members may request an exemption vignette for some form of proof they are eligible to be in the U.K. All members are required to always travel with their PCS Orders, NATO Orders, and military ID.
Passport and visa requirements may vary for non-US citizens and for dual nationals traveling on non-US passports. Such travelers should check with the nearest host nation embassy or consulate to determine what credentials are required for entry.
Walk-in Hours
If members received an email from our office to pick up a passport, they may walk in during the hour’s operation Monday-Friday 8:30 AM – 3:00 PM. For all other services related to passports (including exemption vignettes, newborn packages) require an appointment.
When Official Passports are received by our office both UDM and Member are emailed to pick up their passport. Members will not need an appointment for passport pickups. Please feel free to pick up the passport/s / or documents during our hours of operation: Monday-Friday 8:30 AM – 3:00 PM. Closed all holidays/family days/goal days/training days.
Customer Support
CAC & Dependent Id Renewal
How To Make An Appointment
To recover your certificates visit this link
ID Card Services
Pin Reset, CAC Locked or Blocked
We are currently accepting walk-ins for members who need to reset their pin or have a locked/blocked CAC.
Military CAC
Services: Updates/Renewal/Lost/Stolen/Damaged
In order to be issued a new Military CAC, you will have to bring two forms of Identification.
Applicants are required to provide two forms of identity source documents in original form. The identity source documents must be bound to that applicant and shall be neither expired nor canceled. If the two identity source documents bear different names, evidence of a formal name change must be provided. (Marriage Certificate/Divorce Decree)
| Primary | Secondary |
| Military CAC/ID | Social Security card |
| Passport | Federal ID |
| Permanent Resident Card | Certificate of Citizenship |
| Driver’s License | Certificate of Naturalization |
| Passport Card | Consular Birth Abroad |
| State ID | Birth Certificate |
If your CAC has been stolen or lost you must report to BDOC or the First Sergeant
Military Dependent ID Cards
In order to be issued a new Military ID, you will have to bring two forms of Identification.
| Primary | Secondary |
| Military CAC/ID | Social Security card |
| Passport | Federal ID |
| Permanent Resident Card | Certificate of Citizenship |
| Driver’s License | Certificate of Naturalization |
| Passport Card | Consular Birth Abroad |
| State ID | Birth Certificate |
Renewal Military Dependent ID Card
In order for a family member to receive a Military ID the member must have an 1172 signed by the sponsor. The signature is only valid up to 90 days after the sponsor signs it. An 1172 can be obtained by the sponsor using this link or at a local military DEERS office.
Contractors, Civilian, NAF, LNDH Employees
In order to be issued a new Military ID, you will have to bring two forms of Identification.
| Primary | Secondary |
| Military CAC/ID | Social Security card |
| Passport | Federal ID |
| Permanent Resident Card | Certificate of Citizenship |
| Driver’s License | Certificate of Naturalization |
| Passport Card | Consular Birth Abroad |
| State ID | Birth Certificate |
In order to receive a Military ID the member must have a DD 1172 signed by their HR or TASM agency. The signature is only valid up to 90 days after the agency signs it. Entitlements and dependent information need to be included to show accurate information. Please also bring an employment authorization or employment verification letter signed by TASM or HR.
Additional Information
Name Changes: Marriage / Divorce
Required Documents:
- Marriage Certificate
- Divorce Decree
- Death Certificate
*Name Changes can be accomplished using one of the original documents (Marriage Cert/ Divorce Decree)
Adding a Dependent
Spouse:
- Two Forms of Identification (Primary or Secondary)
- One form of identification must contain a photo
- Original /Certified Marriage Certificate (New last name can be accomplished by using the marriage certificate)
Children:
- Child’s Birth Certificate
- Social Security Card
Children will be only issued Military ID cards for the following reasons:
- With Mil to Mil parents, single (unwed) Parents
- Children 10 +; Children that look 10 +
Newborns:
- Should be enrolled into DEERS within 30 Days after birth
- Baby’s Birth Certificate (UK) or Consular Birth Abroad (CRBA)
- Bring the original Proof of Birth from the Hospital (Birth Certificate needs to be brought once received)
- Military to Military dependents or dependents with Single (unwed parents) will be issued a Miltary Dependent ID
- SSN card needs to be brought in once it has been obtained by a member for TRICARE enrollment
DD 1172
A DD 1172 is used to for military dependents to obtain a military ID.
Step 1: Click the link (Click Here)
Step 2: Under Family ID Cards click Continue
Step 3: Under Select Family members choose Family Members who need a new ID card and click proceed.
*Read the Privacy Act statement and acknowledge you understand how your data may be used and your responsibility for providing accurate data that may affect DoD benefits and entitlements
Step 4: Click I Agree
Step 4: Click Proceed
Step 5: Click Display Form
Pass/ID & Registration
Please remember to register your CAC/ID at the Pass (ID) & Registration office so that you are not held at the gate.
Commercial: 01638.54.5501 /01638.54.6093
Pre-Arrival Checklist
Before arriving read through this checklist to be sure you have the correct documentation.
Who To Contact
Any time your computer alert states “Contact your system administrator” contact COMM at 238.2666.
For any other issues contact us.
Career Development
Separations/Retirements
Please stop by customer support (DEERS) or the passport office Mon – Fri 8:00 AM – 3:00 PM. No appointment is required to turn in your official passport and a copy of your orders to be signed off vMPF. If you do not have an official passport you may scan and email your orders to the org box 100FSS.Passport@us.af.mil. Subject line “vMPF out processing – Retiring and/or Separating”. You will be signed off within 30 days of your final out.
Passport PCSing/Out-Processing
If you are PCSIng Stateside or OCONUS and you do not require a special issuance passport via PPC Code you will be signed off vMPF for passports automatically NLT 45-30 days prior to departure. No further action required.
Force Management
Evaluations, TDY updates, Duty info updates, Decorations.
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