HOURS
Parcel Pick Up
Opening Hours
Monday–Friday
1000-1800
Saturday
1000-1400
Sunday, Family Days & US Holidays
Closed
3rd Wednesday Every Month
Closed
Mail Drop-Off Window
Opening Hours
Monday–Friday
1000-1700
Saturday
1000-1400
Sunday, Family Days & US Holidays
Closed
3rd Wednesday Every Month
Closed
Customer Service Window
Opening Hours
Monday–Friday
1000-1600
Weekends, Family days & US Holidays
Closed
3rd Wednesday Every Month
Closed
ADDRESS
Bldg 224, 54529 Spangdahlem
PHONE
+496565617195
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Helpful Tips
Need to submit an online customs form?
What can you not ship?
How do you mail stateside or to german mailing addresses?
What are the mailing weight and size limits?
Useful Information
In-Processing
- Can be completed no earlier than 90 days prior to RNTLD
- Sponsors can request a mailbox, but cannot receive the combination
- Must provide a copy of orders or logistical support agreement (civilians)
Delpoyments, TDYs or Extended Leave
- Complete DD Form 2258: Temporary mail Disposition Instructions (available at Customer Service)
- Mail can be held or forwarded to a different US address
Out-Processing
- Forwarding US address must be provided.
- You can update your mailing address via www.usps.com
- Mail is forwarded for 6 months (2 months for magazines)
Important Notes
Only mail matching the sponsor’s name on the receptacle can be placed inside the receptacle. When names do not match, the mail is reviewed, and if no match is found it is returned to the sender.
Inform Customer Service of any changes in status including:
- DEROS Update
- Marriage
- Birth
- Divorce
- Death
Submit an online customs form
Did you know…
Starting August 13th all custom forms must be
submitted online and printed prior to arrival?
UPCOming events
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How are we doing?
Share your feedback about this facility through the Interactive Customer Evaluation (ICE) Website.