OFFICE HOURS
Mon-Fri: 9:00am-3:00pm
The ID Card office is by appointment only on Mon-Wed and Fri. Walk-ins are accepted on Thu from 9:00am-3:00pm, or once capacity is reached. Wait times can be long, so please plan accordingly. Appointments can be made at https://idco.dmdc.osd.mil/idco/locator.
Closed on Weekends, AFDW Family Days and Holidays
ADDRESS
Bldg 1414 Arkansas Rd.
Joint Base Andrews, Maryland
20762
Room 4
Joint Base Andrews, Maryland
20762
Room 4
PHONE
(301) 981-1776
316.FSS.Customer.Support@us.af.mil
Military Personnel Flight
Contacts are subject to change. Please visit the pages under “Our Services” (below) to verify email addresses and office hours and view more information about the Customer Support, Career Development and Force Management Sections.
Contacts
CUSTOMER SUPPORT SECTION:
- 316.FSS.Customer.Support@us.af.mil
- CAC, ID Cards, & DEERS (Appointment Only or Walk-in on Thu): https://idco.dmdc.osd.mil/idco/locator
CAREER DEVELOPMENT SECTION:
- Assignments: 316.FSS.Assignments@us.af.mil
- Out-Processing (Appointment Only)
Initial Assignment Brief (Appointment Only) - Passports (Appointment Only or Walk-in at 1:00pm Mon & Wed): 316.FSS.Passports@us.af.mil
- Mass Brief (Walk-in)
- Promotions: 316.FSS.Promotions@us.af.mil
- Retentions: 316.FSS.Retentions@us.af.mil
- Mass Brief w/Article 137 (Walk-in)
- Retirements & Separations: 316FSS.Separation.Retirements@us.af.mil (Comm & DSN: [301] 981-5860)
- Out-Processing (Appointment Only)
INSTALLATION PERSONNEL READINESS SECTION:
PERSONNEL SYSTEMS MANAGEMENT SECTION:
SERVICES
Customer Support
Career Development
