OFFICE HOURS
Hours of Operation – MPF
Monday – Friday
8:00 AM to 12:00 PM
Hours of Operation – DEERS
Monday – Friday
8:00 AM to 3:00 PM
*Appointments or walk-ins after 12:00 PM, please check in using the self-service Kiosk
Walk-ins are still welcome during this time – we appreciate your patience as service may be delayed after 12:00 PM while the desk is not manned.
Closed base wide Training Days and the 3rd Wednesday of each month from 12:00 PM to 3:00 PM.
Phone Hours: 8:00 AM to 12:00 PM
ADDRESS
Rushmore Center
1000 Ellsworth Street, Suite 1300
Ellsworth AFB, SD 57706
PHONE
MPF
(605) 385-1286
Appointment Line
Schedule DEERS appointments online! Click the link below
Create separate appointments per member needing an ID card.
NOTE: The website does not work on mobile. It must be used on a desktop. Fortunately, it is not CAC enabled so anyone on any computer can access the site.
SERVICES
DEERS System Status
OPERATIONAL
myFSS
For more information on Assignments, Benefits, Entitlements, Career Management, Compensation, Evaluations, Force Development, Promotion, Retention, Retirement, and Separations please visit https://myfss.us.af.mil/USAFCommunity/s/
ID Card/Customer Support Section:
Contact this section for the most current requirements for support with Marriage/Divorce Updates, Adding Dependents, Identification Cards, Passports, Awards & Decorations, Citizenship and Serviceman’s Group Life Insurance (SGLI).
Replacing a Lost/Stolen ID Card: All personnel, regardless of rank, who require a new ID Card to replace a lost/stolen one, must complete the Lost/Stolen Identification Card MFR. Please click HERE for the template. This form must be completed and signed by the First Sergeant, Section Chief or Commander and brought to the MPS when requesting a new ID Card.
Dependent ID Card Renewal: IAW AFI 36-3026, replacement cards will only be done within 30 days of expiration. Sponsors must sign DD Form 1172-2 in order for cards to be replaced or dependant must have a current Power of Attorney.
Military Customer Support Section:
Contact this section for support with updating sponsors, in-processing, LeaveWeb, and UIFs.
Force Management Section
Contact this section for support with Evaluations, Duty Status Updates, Classifications, and PCAs.
ID Career Development Section
Contact this section for support with Assignments, Separations, Retirements, Reenlistments, Extensions, promotions, and demotions.
Retiree Dependent Card Renewal
How to make a Retiree ID Card Appointment:
COA 1: Call to make an appointment.
COA 2: Visit https://idco.dmdc.osd.mil/idco/ to schedule an appointment.
Steps:
– Choose ” ID Card Office Locator & Appointments”
– Next screen, type Zip Code: 57706 and Search
– Pick the day and time that best suits your schedule.
*Create separate appointments per member needing an ID card.
NOTE: The website does not work on mobile. It must be used on a desktop. Fortunately, it is not CAC enabled so anyone on any computer can access the site.
The Military Personnel Section is here to service all Airmen assigned to Ellsworth Air Force Base and those visiting the local areas. We support Active Duty Military Members, Reservists, the National Guard, retirees and dependents just to name a few.
PCS STEP-BY-STEP GUIDE and FAQs
ICE Comment Cards
Share your feedback about this facility through the Interactive Customer Evaluation (ICE) Website.