Hours of Operation
Daily
6:00 AM to 10:00 PM
Hours
Roadrunner Inn Lodging
Mission:
Support our DoD, Strikers with expert guest service and high quality rooms for long range precision… Anytime, Anywhere
Vision:
Provide expert, passionate guest service and high quality accommodations at affordable rates to our combat-ready forces for global deterrent… today and tomorrow
Focus Areas:
Quality, Accountability, Integrity, Transparency, Respect, Make a difference!
Check-In/Check-Out Procedures
- Check-in time is 2:00 PM
- Check-out time is 11:00 AM.
- Late check out will be charged as an additional night stay.
- Please notify front desk if arriving prior to check-in time or if you would like to request a check-out beyond 11:00 AM
- Late check out fees equivalent to one nights’ stay may be assessed as well.
- Students should review class schedules to ensure they will be out of class prior to check-out time, or check-out before going to class.
- For our guests paying in cash or by check, if you leave prior to your original departure date, a refund will be given in cash only.
- For guests who pay by credit card, your refund will be processed in conjunction with your check out.
- Guests must submit a valid credit card number to hold a room past 6:00 PM
After Hours Check-In/After Hours Lockout
After Hours Check In
- Locate room number-guests arriving after hours will have received room number by email and by phone message.
- Enter lock code-last four of phone number on reservation
- Remove your room keys and registration card
- Please sign registration card and place into the drop box
- Shut and Lock door-spin lock code
- Please leave spare key inside box for lock out emergencies
- If you have a trailer or oversized vehicle, please park in the dirt lot across from this building.
After Hours Lock Out
- Locate room number
- Enter code- last four of phone number on reservation
- Remove spare key
Emergencies
If you are unable to access your lock box, or the spare key is not working please call the on-call number
Payment
- Roadrunner Inn accepts cash, check, Visa, MasterCard, and American Express, for payment. These payments are for the exact amount due for lodging services only.
- For check-cashing services, please contact the Base Exchange.
- Space-available guests must pay in advance regardless of payment method.
- Priority 1 guests, with valid credit card on file, must make payments every 15 days.
- Guests paying by check/cash must pay in advance for the first 30 days (if stay exceeds 30 days) or for the entire stay if less than 15 days.
Additional Room & Accommodations Details
- Wireless internet in all rooms!
- Assorted sundries are available at the front desk counter. Guests must be of legal age to purchase alcoholic beverages (21 years old).
- Business suites are stocked daily with assorted snacks, beverages and liquor. There are price listings in all suites.
- Temporary Lodging Facilities are available; these units are available for personnel PCSing in an accompanied status. These facilities feature two or three bedroom houses complete with washer and dryer and a full kitchen. The living room couch pulls out for additional sleeping arrangements.
- Laundry rooms and ice machines are located in each building. Laundry rooms are for registered guest use only.
- Each guest room is equipped with clock radio, television, phone, microwave, micro fridge, iron and ironing board.
- Our guest directory is located online at kirtlandforcesupport.com and on our Facebook page.
- Bicycles are not allowed in lodging buildings; bike racks are available outside around the facility.
- Lost-and-found items are held for 30 days and then disposed of according to applicable directives. If you lose items during your stay, please contact the front desk.
- Boats, trailers, and oversized vehicles cannot be parked in lodging parking lots
- All lodging facilities are non-smoking. If evidence of smoking is found in the room, a $150 cleaning fee will apply.
- Pets are allowed in designated TLFs. Limited to two pets, shot records are required at check-in. There is an additional $10 nightly pet fee. If necessary, a cleaning fee of $150 may apply.
Please note, information and prices are subject to change. Please contact our front desk for most current pricing and information.
