Hours of Operation
Mon – Fri: Call for Service
Hours
Survivor Outreach Services (S.O.S.)
Survivor Outreach Services is an Army Family Covenant initiative committed to Families of the Fallen. When you call, you will be connected to a dedicated person who will guide you through available agencies and help you get the benefits and support you need.
What is our Mission?
Our Team
Financial Counselors provide assistance to Surviving Families through investment and estate planning education. Financial counselors work closely with Benefits Coordinators, Army Long Term Family Case Management and legal assistance to address the needs of Surviving Families.
Support Coordinators are long-term support personnel for Survivors. Support Coordinators facilitate support groups, provide life skills education, and connect Survivors with counseling resources. These Coordinators work closely with Benefits Coordinators, Casualty Assistance Officers, and Army Long Term Family Case Management to ensure Survivors receive their necessary services.
Benefits Coordinators provide expertise on local, state, and federal benefits. They also work with Casualty Assistance Officers, providing the Surviving Family with assistance to understand and apply for their benefits.
Gold Star Installation Access
Laughlin Air Force Base offers Gold Star Installation identification cards to those surviving family members who do not qualify for a dependent ID card. The card provides access to the base so Gold star family members can engage in activities and continue to be a part of the Military Family. For information on the ID card please call SOS Support Coordinator.