Hours

Contact

Military Personnel Flight (MPF)

Need To Update Or Obtain A New ID Card?

Use the RAPIDs appointment scheduler!

Make an Appointment
Check In and See Wait Times

Customer Support

660.687.6426 Option 1 for ID Cards/DEERS
660.687.6426 Option 2 for Awards and Decs
CAC and dependent/retiree IDs
DEERs Updates
Awards and Decorations

Common Access Cards or Uniformed Services ID Card

If you have questions about your CAC or ID, you can visit this link (https://www.cac.mil/). This site will guide you through the process of obtaining, using and maintaining both types of cards.

You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here (https://www.cac.mil/Portals/53/Documents/List_of_Acceptable_Documents.pdf). If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here (https://www.cac.mil/Portals/53/Documents/required_docs.pdf?ver=2017-04-04-090608-047).

MilConnect:

You can make certain updates yourself from your home computer! Click here (https://milconnect.dmdc.osd.mil/milconnect/) to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!

Force Management

660.687.6426 Option 6
509_FSSForceManage@us.af.mil

Force Management is responsible for the programs below. Please note that your CSS is also able to perform or assist with these programs. To better serve our customers in a timely manner, please utilize your CSS first before elevating your questions to the team.

  • Evaluations (OPR/EPR)
  • Adverse Actions
  • Unfavorable Information File
  • Control Rosters
  • Duty information (AFSC’s)
  • Permanent Change of Assignment (PCA’s)
  • G-series orders
  • Special Duty Assignment Pay (SDAP)
  • Overseas Tour Data

Career Development

Career development is responsible for the programs below. To better serve our customers in a timely manner, please give the team 3-5 business days to respond to your inquiry.

Section Phone Email
Retirements/Separations 660.687.6426 Option 5

509fss.relocat-1@us.af.mil
Outbound Assignments 660.687.6426 Option 7

509fss.relocat-1@us.af.mil
Reenlistments/Extensions 660.687.6426 Option 3

509mss.reenlistments@us.af.mil
Promotions 660.687.6426 Option 4 509mss.reenlistments@us.af.mil

Passports

660.687.6426 Option 8
509FSS.PP@us.af.mil

Official Passport and Visa applications are processed on an appointment-only basis. We do not process applications for tourist passports.