Military Personnel Flight
Our mission is to provide exceptional personnel services to Team Pope, delivering comprehensive support to active-duty members, civilians, and families. We are committed to timely and accurate services, leveraging technology and best practices to continuously improve. Our goal is to enable personnel to be ready, trained, and equipped to support the Air Force mission
Identification & CAC Cards
Customer Support
Please sign in at computers or front desk
Phone: 919.722.8677 option 1
Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. To make an appointment, click this link. This site will guide you through the process of obtaining, using, and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.
MilConnect:
You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!
Passports/Visas:
Official Passport and Visa applications are processed on an APPOINTMENT ONLY basis and must be scheduled by calling 919.722.8677, option 1. We do not process applications for tourist passports.
Other Services
Force Management
Email: 4fss.fsmpm.forcemanagement@us.af.mil
If sending PII, send to 4FSS.FSPM.ForceManagement@us.af.mil
- Evaluations
- UIFs
- BAH Waivers
- AF 2096s
- G-Series Orders
- O/S Tour Dates
- Amendments
Career Development
Phone: 4fss.careerdevelop@us.af.mil
Can now receive PII
- Promotions
- Retirements
- Separations
- Reenlistments
- Extensions
- Assignments
Related Customer Services
Email: 4fss.customersupport@us.af.mil
- Join Spouse (Military to Military)
- DEERS Updates
- Awards and Decorations
Installation Personnel Readiness
Email: 4fss.customersupport@us.af.mil
Phone: 719.722.7430